Intro

FogBugz On Demand is the most advanced version of FogBugz, running on the world’s best FogBugz infrastructure and managed by our dedicated team of experts.

If you’re currently using FogBugz for Your Server and would rather use On Demand, we’d be happy to help move your existing FogBugz database on Microsoft SQL Server (version 2000 through 2008R2) to a FogBugz On Demand account!

How does the migration process work?

Our engineering teams need to be available during migrations to On Demand, so we perform this work during our normal business hours of 9AM – 5PM ET Monday through Friday. We’ll work with you to:

  • Finalize your subscription; includes bringing your maintenance contract up to date
  • Check the data quality of your existing FogBugz database
  • Upload your database to an FTP site that we provide
  • Migrate the Microsoft SQL Server (versions 2000 through 2008R2) data to On Demand

NOTE: FogBugz uses a proprietary encoding technique with MySQL; due to the varying nature of environments and configurations, we will have to convert the database and then migrate it to On Demand. We cannot guarantee all encoding issues will be resolved, however.

Contact us at ondemand@fogcreek.com to get started!