Software migrations aren’t supposed to be easy…
…but we’ve never been a fan of arbitrary complexity. It’s in our best interests to make this process as painless as possible for you! We provide a variety of methods to import your data. These tools all exploit the FogBugz XML API to get your data into FogBugz. If you don’t see something here that fits your needs, feel free to contact us and we will find a solution!
Regardless of your previous tool or your method, our advice is always this: Don’t put yourself in a position of migrating too many chunks or with too many phases. Make a plan, prepare the environment, and pull the trigger. Today everyone is still using that home-brew bug tracker that has “grown organically” (much like a disease). Tomorrow at 8:00AM everyone will be using FogBugz.
Years of case histories, lessons learned, brilliant deductions and clever tricks; how can you possibly pick up and relocate a lifetime of experience? With our BugZilla Case Importer, of course! Currently available on FogBugz 8 or later.
You should see a form that lets you point to your Bugzilla site and select which cases to import into FogBugz. Contact us if you run into any issues.
The Fogbugz Trac Importer will allow you to automate the process of completely migrating from Trac to FogBugz. In addition to your cases and their histories, you get your users and wikis.
Confluence Wiki Importer
Have a Confluence wiki? Dreading the countless hours you’ll spend manually migrating it into FogBugz? There’s never room in the budget for data entry interns, is there? Fortunately, we didn’t want to deal with that any more than you, so we wrote an importer!
Importing from Jira
Jira is another common tool which customers wish to import into FogBugz. Contact us for more information.
We know you weren’t going to try to migrate from Wiki Markup to Rich Text Markup by hand. We know that you’re already halfway through with the spec to write your own importer. We know it would have revolutionized the MediaWiki-to-FogBugz industry. But why not use our importer and take a long lunch instead?
Someone beat us to the punch, here: Martin Zardecki wrote this importer to get your data from Mantis into FogBugz in a hurry. Welcome to a community of brilliant, engaged, and productive users. Users who are Smart and Get Things Done.
If all else fails and the best you can muster is to get your existing cases into a CSV file, then don’t despair. Several others of our enterprising users uncovered eldritch knowledge, long locked away in places that humanity fears to tread, which will cure your woe.
He may or may not have gone mad in the attempt, but this user’s sacrifice is your benefit. Behold the legend of Excel’s URLEncode Function!
Another user has written a small Windows app, CaseImporter, to import from Excel.
There is another Windows app here with source code on Google Code.
You can also try this older CSV import tool.
Importing from Other Tools
The FogBugz API is sufficiently powerful to use for exporting another bug tracker’s historical information into FogBugz. It has the advantage of not needing direct access to the database, so you can use FogBugz On Demand. If you’re thinking about doing this, we have friendly developers who can advise you on the process and who are very interested in what you’ve been using and how you’re moving forward. Shoot us an email and we’ll chat!