Sometimes adding a screenshot showing a bug to your bug reports can save a lot of explanation. The FogBugz Screenshot tool runs on your Windows or Macintosh desktop. To install it, click on the Extras menu and choose Capture Screenshots. If it does not appear in your Extras menu, make sure you have at least one public project setup.

Note: Only logged-on FogBugz users are able to use the screenshot program. They need to be full users or community users.

When you download and install the FogBugz Screenshot program, a bug icon will appear on your screen.

Windows

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When you click on the bug icon, it will capture the current screen.

Once you’ve captured a screenshot, you can crop it to make it smaller, or highlight a particular area with a red border to illustrate the exact part of the screen that represents the bug. Then you can send it to a new case or append the screenshot to an existing case.

Tip: By right clicking on the screenshot tool, a menu appears allowing you to enter a bug directly without capturing a screenshot. This is the fastest way to launch your browser and go to the New Case page.

To uninstall the FogBugz Screenshot tool: first quit the program by right clicking on the screenshot icon shown above and selecting Exit, then use the Add or Remove Programs feature in the Windows Control Panel.

Capturing a screenshot makes a camera shutter sound. To turn off this sound, click Sound:OFF in the bottom right corner of the Screenshot window.

To change the URL where screenshots are sent, click on the URL at the bottom of the screen. By default, this is set correctly, but if you use more than one bug tracking database, you’ll have to adjust this. Use the basic URL of FogBugz, including http://, but without any file name. For example, http://www.example.com/FogBugz

Macintosh

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When you click the bug icon, you will have a choice of capturing a window, a rectangle, or the whole screen. After capturing, you can highlight a particular area with a red border to illustrate the exact part of the screen that represents the bug. Then you can send it to a new case or append the screenshot to an existing case.

Capturing a screenshot makes a camera shutter sound. To turn off this sound, click Sound:OFF in the bottom right corner of the Screenshot window.

To change the URL where screenshots are sent, click on the URL at the bottom of the screen. By default, this is set correctly, but if you use more than one bug tracking database, you’ll have to adjust this. Use the basic URL of FogBugz, including http:// or https://, but without any file name. For example, http://www.example.com/FogBugz

Note: Newer versions of Mac OS may report that the FogBugz Screenshot tool is downloaded from the Internet and will not run the program by default. Please right-click the screenshot tool to open the FogBugz Screenshot tool.

 


If you need more functionality than the FogBugz Screen Shot Tool currently provides then you might want to check out SnagIt, which offers FogBugz integration and has robust editing capabilities, or try the the excellent and free Bug Shooting.