Manuscript On Premises System Requirements

Operating Systems

  • Windows Server 2012 R2 (English version only)
  • Windows Server 2016 (English version only)

Databases

  • SQL Server 2012
  • SQL Server 2014
  • SQL Server 2016
  • SQL Server 2017

Servers

For best scaling and performance, we recommend running Manuscript On Premises using separate web and database servers. Manuscript On Premises can run on Virtual Machines.

RAM

If you’re installing Manuscript On Premises and hosting its databases on a single server, we recommend at least 32GB RAM. If you’re hosting your Manuscript On Premises databases on a separate SQL Server, we recommend at least 16GB RAM for your Manuscript On Premises web server. Both ElasticSearch (installed on your Manuscript On Premises web server) and SQL Server benefit greatly from additional RAM. Meeting (and exceeding) these requirements helps ensure optimal performance from Manuscript On Premises.

Storage Type

We highly recommend installing Manuscript On Premises on Solid State Disks (SSDs). Whether searching or listing cases, planning your development cycles using the Iteration Planner, or querying case data using the Manuscript API, Manuscript On Premises uses ElasticSearch to deliver your case data swiftly. Our ElasticSearch usage benefits when Manuscript On Premises is installed on SSDs. Installing Manuscript On Premises on SSDs helps ensure optimal performance from Manuscript On Premises.

Storage type IOPS are recommended per the following:

− Random 4KB Reads: Up to 75,000 IOPS
− Random 4KB Writes: Up to 11,500 IOPS
− Random 8KB Reads: Up to 47,500 IOPS
− Random 8KB Writes: Up to 5,500 IOPS

RAID Setup:

This is optional. If you choose RAID, we recommend RAID 1 or RAID 10.

Disk Space

Installing Manuscript On Premises requires 2GB of free disk space. Additional disk space is required for your Manuscript search index, which is stored on your Manuscript On Premises web server. This search index can grow to larger than 30GB for installations with heavy case volume.

Manuscript On Premises database size can vary significantly depending on case volume and usage patterns. If you’re migrating data from an existing FogBugz For Your Server installation, Manuscript On Premises database size and growth rate will be similar. If you’re starting new with Manuscript On Premises, heavy case volume and attachment usage tend to most strongly indicate a need for greater database storage capacity. We’ve seen databases ranging from several hundred MB to greater than 300GB in size. Please plan for reasonable database growth over time.

Planning Guidelines

Plan to have 10-15% of your database size as free disk space. For example, if your database is 270GB, you will need 27GB to 41GB for search caching and another 2GB for Manuscript On Premises installation files and libraries, or a total of 30GB to 43GB of free space.