The “Subscribe” feature in Manuscript allows you to receive notifications for any changes to cases and wiki articles that you choose. You can configure automatic subscriptions to all cases in a project/area and all articles in a wiki. Site administrators can also enable an option to show which users are subscribed to a given case when you view it.

Auto-Subscriptions

Auto-Subscriptions automatically subscribe you to newly created cases and wikis based on some simple rules. For example, you can keep up to date on cases you open by subscribing to “ANY ITEM I CREATE”. To add and manage subscriptions, navigate to the Avatar icon > Subscribe.

Click “Add New Subscription,” and you’ll see a few broad auto-subscription options at the top of the list, allowing you to subscribe to any item you create, any item you edit, and all projects. Below, you can choose more specific subscriptions, like individual projects, areas, or wikis.

Unsubscribing from a case

Once you are automatically subscribed to a case, you can always unsubscribe by clicking “Unsubscribe” in the left sidebar of the case view.

Manually subscribe to individual cases or wikis

To manually subscribe to a case or wiki, click the Subscribe link on the case page or wiki article.

Subscribe to several cases at once

Use Bulk Edit to edit several cases and click the Subscribe link as if subscribing to only one case.

Seeing who is subscribed to a case

When viewing a case, the list of subscribers is shown on the left side of the page.

This functionality is enabled by default but can be disabled or re-enabled by an administrator by navigating to Avatar icon > Site ConfigurationAdvanced and unchecking the “Show Subscribers” checkbox.

Adding subscribers to a case

The “Add Subscriber” functionality allows you to subscribe other Manuscript users to cases. This is available for all users, and shows up as a drop-down menu on the left side of a case view or edit window labeled “Add Subscriber”. Choosing a user from this drop-down will add them to the subscription list of a case.

This functionality is enabled by default but can be disabled or re-enabled by an administrator by navigating to Avatar iconSite ConfigurationAdvanced and unchecking the “Add Subscribers” checkbox.