Notifications

Notifications in FogBugz help you keep track of changes to Cases and Wiki Articles.  Notifications can help answer questions like “What did I miss?” or “Did my colleague have any questions about that bug report I sent?

Getting Started

You will find Notifications under the new bell icon at the top right of your FogBugz:

notifications two

The encircled number displays the number of unread notifications awaiting review. In this example, we have two unread notifications. On occasion, you may see “!” instead of a number on the bell icon. Don’t worry! This indicates there are unread notifications when you have FogBugz Ocelot disabled, or are on certain pages where FogBugz Ocelot does not apply.

notification exclamation mark

Notifications occur for:

  • Case Events such as an edit or status change
  • New emails received to a Case
  • Changes to Wiki Articles

When will I see Notifications?

You will see Notifications when:

NOTE: You will not see Notifications for any activity you perform yourself.

  • A Case becomes assigned to you
  • A Case is modified and you are the person currently assigned to that case or have subscribed to that case
  • A Case receives an email and you are the person currently assigned to that case or have subscribed to that case
  • You are notified on a case via the Notify More Users field
  • You have subscribed to a case and it has changed
  • You have subscribed to a Wiki Article and it has changed

By default, FogBugz sends you an individual email for each of these notifications as well.

Working with the list of Notifications

See what’s new: Hover your mouse over, or click, the bell icon  to see what notifications you have. This includes a shortened list of brand new unread cases or wiki articles as well as recently read ones ordered by the newest notification going down to the older notifications.

notifications list short

A few tips for working with the list of notifications:

  • Unread Notifications: Unread Notifications show up with a blue background and a blue dot.
  • Read Notifications: Read Notifications, or recently read, show up with a white background and a white circle.
  • Quickly mark cases or wiki articles as read: Click the blue dot, or the area around it, to the right of the case or wiki article to mark it as read. Marking it as read means that you will reduce the number of unread notifications.notifications list short mark read
  • Direct navigation: Click a case notification to go directly to the event on the case, or the wiki article. Navigating to a case or wiki article will mark its corresponding notification as read in the notifications list.
  • Mark everything as read: Click the “Mark all as read” link to mark everything as read. This is helpful if you have a plethora of notifications but already know what they are about.
  • See all notifications: Click the “See all notifications” link to go a complete list of notifications.

Looking for certain types of notifications? Need a bigger, fuller, more detailed list? See Working with the full list of Notifications further below.

Additional Tips:

  • Quickly read cases: Hover over a case number or title in the list of notifications to get a quick preview of the most recent activity on a case without marking it as read
  • Direct navigation: Click a case notification to go directly to the event on the case, or to view the wiki article revision. Navigating to a case or wiki article will mark its corresponding notification as read in the notifications list.

 

Why do I receive email for Notifications that I can see in FogBugz?

 


Different users of FogBugz will have different needs for staying included on important updates to Cases and Wiki Articles. Depending on how you use FogBugz, you can change the frequency of email alerts about Notifications. Learn more here.

Working with the full list of Notifications

Get to the full list of notifications: click the bell icon , then click “See all notifications”.

In addition to the tips mentioned above about working with the list of notifications, the full list of notifications provides a more detailed reverse chronological view of your current and past notifications.

notifications full list

From the full list of Notifications, you can:

  • Filter the notifications by type: NOTE: A button with a dark background means the notifications for that type are shown in the list. A button with a white background means those types of notifications are not shown in the list.notifications types
    • Assigned (Default: on): Click to show or hide notifications that occurred while you were assigned to a case
    • Notified (Default: on): Click to show or hide notifications that occurred when someone explicitly notified you
    • Subscribed (Default: on): Click to show or hide notifications that occurred while you were subscribed to a case or wiki article
    • Only Unread (Default: off): Click to show only notifications that are unread. Do not show case or wiki article notifications that have not changed since you last viewed them.
  • Load More: Click to show older notifications.